Privacy Policy

Last updated: September 2026 · Grana Works Pty Ltd (ABN 79 690 722 340)

Grana Works (“we”, “us”) is a civil and industrial contractor based in Smeaton Grange, NSW. This policy explains how we collect, use, and store personal information when you contact us for a quote or other enquiry.

What we collect

When you submit our website quote form or contact us by phone, email, or messaging apps, we may collect:

• Your name and company name
• Phone number and email address
• Job location, preferred start date, and service required
• Project details you choose to provide

How we use your information

We use this information solely to:

• Respond to quote requests and service enquiries
• Discuss scope, scheduling, and site requirements
• Provide related customer support

We do not sell your personal information. We do not use quote form data for unrelated marketing lists.

How forms are processed

Quote forms on granaworks.com.au are submitted via FormSubmit to service@granaworks.com.au. Message content is delivered to our business email so we can reply to your enquiry.

Storage and security

Enquiry emails are stored in our business email systems. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access.

Disclosure

We may share relevant details with subcontractors or suppliers only where needed to prepare or deliver a quoted job, and only as required to perform that work. We may also disclose information if required by Australian law.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

Contact

This policy applies to our website and related quote enquiries. It is intended as a clear summary for customers and site visitors in Australia.